Terms & Conditions


Trial lesson
  • The trial lesson is offered without obligation on either party. If you decide to go ahead with lessons, then the trial lesson is billed as lesson 1 of the block, otherwise no fee is payable for the trial lesson.
  • Fees are payable in advance at any time right up to the day before the first lesson of a block.
  • No refund will be given after the commencement of the course, however if you are unavoidably unable to complete a course such as through illness or bereavement, you may be given a credit to complete the course at a later time.
Missed lessons
  • Block bookings offer a sustantial discount on the presumption of one lesson per week, or schedule of dates otherwise mutually agreed in advance at the start of the block. Lessons missed with less than 48 hours notice are forfeited. Lessons missed due to unavoidable circumstances such as illness should be rescheduled to another mutually convenient day and time.


The following are assumed:

  • You have a webcam and microphone that works with Skype® and you agree to two-way video communication.
  • You will work on assigned tasks between the lessons.
  • If you are studying piano or keyboard, you have access to an instrument that you can practise on between lessons.
  • If you are taking lessons with Cubase or Sibelius or other Music Technology:
    • You have a PC or Mac computer less than 7 years old with adequate RAM, fast processor and hard drive.
    • You have a legal copy of all software required for the tuition in which you have enrolled prior to its commencement.
    • You agree to screen sharing via Skype or TeamViewer